The information below is for customers hiring a vehicle (car, campervan, motorhome or 4WD) in Australia, including both Australian residents and visitors. Australian residents travelling overseas and renting a vehicle can also take advantage of the Rental Insurance Excess options outlined below.
When it comes to looking at insurance cover for a rental vehicle booked through DriveNow you have 2 options:
All rental companies provide options to reduce your excess liability and charged on a daily basis. These can be purchased at the rental desk when collecting your vehicle.
Excess liability is reduced to an agreed amount or to $0 with daily cost ranging from $22 to $50 depending upon rental company and type of vehicle hired (excluding any local taxes and applicable surcharges).
All rental companies have standard insurance covering their vehicles and it is not a legal requirement to take out additional cover or reduce your liability. You can choose to rent and drive a car on the vehicle supplier's standard insurance policy and will be covered for damage to third party property and vehicles. However you will be liable for all costs up to the amount stated on the vehicle supplier's rental agreement.
No Excess reduction costs are incurred however you are liable up to $8250 in the event of an accident depending upon the vehicle type and rental provider. Some credit cards when used to pay for rental vehicles include excess insurance cover. Likewise some travel insurance policies can offer this option. In either case check with your provider and read their terms and conditions to ensure you fully understand the cover they offer and any limitations or exclusions.